Política de reembolso
Returns & Exchanges
We accept returns on eligible items within 30 days of delivery.
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition
Items returned with deodorant marks, makeup stains, perfume scent, pet hair, or any signs of wear will be refused and returned to the sender.
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All original tags and packaging must be attached
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Items showing signs of wear, use, or alteration are not eligible
Due to hygiene reasons, intimates, bras, and bodysuits are final sale unless defective.
Refunds
Once your return is received and inspected, approved refunds will be issued to the original form of payment.
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Original shipping fees are non-refundable
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Refunds are processed within 5–7 business days after approval
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Please allow additional time for your bank to post the refund
Exchanges
To ensure the fastest service and secure your preferred size, we recommend placing a new order while your return is being processed, as inventory is limited.
Final Sale Items
Items marked Final Sale are not eligible for return or exchange.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery at:
Include your order number and clear photos of the issue so we can assist you promptly.
Claims submitted beyond this timeframe may not be accepted
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Questions
For any questions regarding returns or exchanges, contact us at:
info@unikaperformance.com
UNIKA Performance reserves the right to refuse returns that do not meet our policy requirements.